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Customer Service Information Collection and Use Lacas Coffee is the sole owner of the information collected on this site. We will not sell, share, or rent this information to any outside parties. Lacas Coffee collects information from users at several different sections of our Online Store. Returns Lacas Coffee proudly guarantees the quality of all our products and services. Customer satisfaction is our first priority. If for any reason you are dissatisfied with your product, please contact us within 5 days of receipt of your order at info@lacascoffee.com. Cancelled and/or returned orders are subject to a 25% restocking and processing fee. Registration When you place an order we create an account for you, which will make your future orders process more quickly and enjoyably. During account creation a user is required to give their name, email address, and a password, as well as basic contact, and shipping information. This information is used for the processing of your order, and as contact information should there be any problem with the order. Under no circumstances will Lacas Coffee sell or share this information with any other parties. Ordering In order to fulfill each order to Lacas Coffee, a user must provide certain financial information (credit card number, expiration date, billing address, and billing phone number). This information is used for billing purposes only. This information is taken in a secure area, is encrypted for our customers' protection, and is not sold or shared with anyone else under any circumstances. Links This web site contains links to other sites. Lacas Coffee takes no responsibility for the privacy practices of such other sites or content. This privacy statement applies solely to information collected by this Lacas Coffee Online Store. Cookies Your web browser must set to enable cookies to use all of the features of our site. Any information placed in the cookie is accessible only to Lacas Coffee and will not be sold or shared with anyone else under any circumstances. We use a cookie to store a unique session identifier, and this allows us to maintain your shopping cart and state selection from one page request to the next. Shipping Lacas Coffee will not ship to PO Box addresses, or ship with instructions to “leave on porch” or any instructions which will not allow a signature to be obtained. If an order is returned for failure to provide proper proof of age, the Buyer is responsible for payment of all return shipping charges. For all deliveries outside the state of New Jersey, the Customer is solely responsible for all taxes or fees levied by any taxing authority in the State of delivery.  |
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